About SuperOrdinary:

At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. We're not just an agency; we're a dynamic growth partner and marketplace expert, connecting brands like Milk Makeup, Laneige and Peter Thomas Roth with creators and consumers worldwide. Our team of e-commerce and social commerce gurus empowers brands to build influence, scale their global sales channels, and forge meaningful connections.

We're at the forefront of the social commerce revolution, with a proven track record of explosive growth for brands on TikTok Shop and other innovative platforms. harnessing the power of short video, livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment.

The Opportunity: Senior Brand Manager, TikTok Shop

Are you a strategic and results-oriented e-commerce expert with a passion for TikTok Shop? Join SuperOrdinary as a Senior Brand Manager to lead enterprise-level client relationships and drive platform growth. You’ll own executive-caliber communication, project management and cross-functional leadership to deliver outcomes at scale. and take the reins in driving success for our diverse portfolio of partner brands. This is a high-impact role where you'll leverage your organizational prowess, communication skills, and data-driven insights to shape and execute winning TikTok Shop strategies.

What You'll Do:

• Own Enterprise Partnerships: Serve as the senior point of contact, set communication cadence, run QBRs/MBRs, and manage stakeholder expectations.
• Develop and Drive Growth: Build and execute TikTok Shop growth strategies by developing multi-quarter growth plans spanning assortment, pricing, promotions, livestreams, affiliates and paid media.
• Optimize for Success: Diligently monitor key performance indicators (KPIs) and continuously optimize for sales, engagement, and conversion.
• Stay Ahead of the Curve: Keep your finger on the pulse of the ever-evolving TikTok Shop landscape, including trends, algorithm updates, and emerging best practices.
• Master Inventory and Campaigns: Oversee inventory management, pricing strategies, and campaign execution, collaborating closely with internal teams and brand partners.
• Build Strong Partnerships: Serve as the primary point of contact for our valued brand partners, providing regular performance updates, strategic insights, and identifying new opportunities.
• Work Cross-Functionally: Align TikTok Shop strategies with broader e-commerce, affiliate, and paid media initiatives.
• Analyze and Report: Track and analyze sales performance, traffic, and conversion metrics to identify growth levers.
• Provide Actionable Insights: Deliver weekly and monthly reports packed with data-backed insights, strategic recommendations, and clear action plans.
• Make Data-Driven Decisions: Utilize data to inform your strategic decisions and continuously refine your approach.
• Executive Reporting: Deliver concise, insight-rich decks and verbal readouts; translate data into decisions and next steps.

What You'll Bring:

• 4+ years of experience in e-commerce and brand management with hands-on experience on one or more platforms: TikTok Shop, Amazon, Shopify/DTC, Walmart Marketplace, or similar. Direct TikTok Shop experience is a significant plus!
• Enterprise or agency background preferred.
• Exceptional client communication (written, verbal and presentation) with a track record of C-Suite ready deliverables.
• Advanced organization & program leadership across complex, multi-stakeholder initiatives.
• Strong analytical rigor: forecasting, KPI diagnosis, and insight-to-action storytelling.
• Exceptional organizational and project management skills with a proven ability to manage multiple brands effectively.
• Operates with urgency, ownership and a solutions mindset.
• The ability to thrive in a fast-paced environment, solve problems creatively, and adapt quickly to change.
• Experience with affiliate marketing and influencer collaborations is a definite advantage.

What We Offer:

• Growth potential! Our business is rapidly expanding and so are your opportunities.
• Competitive Full-Time Salary (90-100k) based on years of experience and skillset) with a performance-based annual bonus.
• Time Off & Flexibility: Enjoy Flexible PTO, paid holidays, and paid sick leave.
• Retirement Savings: Secure your future with a 401K plan.
• Comprehensive Benefits: Outstanding medical, dental, and vision insurance to support your well-being.
• Hybrid Work Environment: Balance collaboration and flexibility with a 3-day in-office (Beverly Hills, CA) and 2-day remote schedule.
• Bi-weekly team lunches and a kitchen stocked with snacks.

Ready to shape the future of brand growth on TikTok Shop?