Key Responsibilities

• Own the product vision, roadmap, and prioritization for Order Management, Merchandising, Planning, and Inventory systems.
• Drive end-to-end process automation and data accuracy across order orchestration, inventory tracking, demand planning, and replenishment workflows.
• Ensure seamless integration and data consistency across OMS, ERP (NetSuite), Clarity IMS, Planning systems, WMS/3PLs, and Accounting.
• Partner with engineering to modernize business systems architecture, improve scalability, and enable automation.
• Define data governance and configuration standards for master data, item attributes, order states, and planning parameters.

• Act as the primary POC for Supply Chain Operations, ensuring technology effectively supports business processes for order fulfillment, planning, and replenishment.
• Partner with operations and planning teams to identify process gaps, document requirements, and deliver system enhancements.
• Collaborate with logistics and inventory teams to optimize allocation, transfers, and stock positioning across channels.
• Support planning teams in driving demand forecasting, open-to-buy visibility, allocation accuracy, and replenishment automation.
• Lead initiatives to reduce manual effort, streamline workflows, and improve data integrity and operational agility.

• Oversee integrations and data flows between OMS, ERP, IMS, Planning systems, and 3PL/WMS platforms.
• Collaborate with middleware and engineering teams to ensure resilient, real-time data synchronization and effective error handling.
• Drive process standardization across order, inventory, and planning functions.
• Define SLAs, escalation processes, and monitoring tools for data sync failures, order delays, and planning discrepancies.

• Provide leadership, mentorship, and coaching to junior product managers and business systems analysts within the team.
• Establish best practices for product discovery, backlog management, documentation, and stakeholder engagement.
• Foster a collaborative team culture focused on learning, accountability, and delivery excellence.
• Support resource planning, career development, and alignment of team goals with department strategy.
• Review product artifacts (user stories, requirements, testing plans) to ensure consistency, clarity, and quality.

• Collaborate with Engineering, Finance, Operations, and Digital Commerce to deliver roadmap initiatives using Agile methodologies.
• Prioritize features and system improvements based on business impact, scalability, and user experience.
• Facilitate alignment between Planning, Supply Chain, and Commerce teams to ensure visibility from forecast to fulfillment.
• Lead UAT, release validation, and post-launch monitoring for OMS, Planning, and Inventory system releases.
• Maintain comprehensive documentation, including data flows, business processes, and integration maps.

• Define KPIs and dashboards to track inventory accuracy, order cycle times, fulfillment efficiency, and forecast performance.
• Partner with data and analytics teams to enable consistent operational and financial reporting.
• Use data-driven insights to inform roadmap prioritization and identify areas for system improvement.
• Support change management, training, and adoption for new processes and system rollouts across operational teams.

Skills, Knowledge & Expertise

• 7–10 years of product management or techno-functional experience in business systems, supply chain, or operations technology.
• Proven expertise in Order Management, Inventory, Merchandising, and Planning systems.
• Hands-on experience with NetSuite ERP, Clarity IMS, Teamwork Commerce OMS, and Planning.
• Experience with integration platforms (Celigo, Boomi, or similar) and API-based data architecture.
• Strong background in 3PL/WMS integrations, order orchestration, and allocation workflows.
• Demonstrated success in leading and mentoring junior product team members.
• Strong analytical, communication, and stakeholder management skills.

• Bachelor’s degree in Supply Chain, Information Systems, Engineering, or Business.
• Proven ability to lead cross-functional product teams and system initiatives across supply chain, planning, and merchandising functions.
• Experience balancing strategic planning with hands-on execution in dynamic, fast-paced environments.
• Strong sense of ownership, accountability, and a collaborative leadership approach.

Job Benefits

• 100% Company Paid Healthcare (medical, dental, vision)
• Kind Body Fertility Benefits
• 401(k) savings plan with up to 4% match
• Unlimited PTO
• Full Access to LinkedIn learning
• Employee Discounts

• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office
• Free Swag Giveaways
• Annual Holiday Party
• Annual Summer Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages