Shift leader

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Overview
Join our dynamic team as a Shift Leader and take charge of delivering exceptional food service in a fast-paced, energetic environment! As a key player on the management team, you will oversee daily operations, motivate staff, ensure food quality and safety standards are met, and create a welcoming atmosphere for our guests. This role offers an exciting opportunity to develop your leadership skills while maintaining high standards of hospitality and efficiency. If you thrive in a lively setting, possess strong management abilities, and have a passion for the food industry, this position is perfect for you!

Duties

• Supervise daily restaurant operations during your shift, ensuring smooth workflow and excellent customer service.
• Lead, motivate, and train team members on food preparation, service techniques, and safety protocols to foster a high-performing environment.
• Oversee food handling, cooking processes, and food production to maintain quality standards aligned with health regulations.
• Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
• Control inventory levels through effective stock management, ordering supplies as needed to prevent shortages or waste.
• Ensure compliance with food safety standards and sanitation procedures to uphold the restaurant’s reputation for cleanliness and quality.
• Assist with interviewing, onboarding new staff, and conducting ongoing training & development initiatives to build a skilled team.
• Handle customer concerns promptly to guarantee a positive dining experience and promote guest satisfaction.
• Support kitchen management by coordinating food preparation schedules and supervising culinary staff during busy hours.
• Participate in budgeting activities and monitor labor costs to optimize operational efficiency.

Skills

• Proven experience in food preparation, cooking, and food service management within quick service or fast-food environments.
• Strong leadership skills with previous supervising or management experience in hospitality or restaurant settings.
• Familiarity with POS systems such as Aloha POS and Micros POS for transactions and reporting.
• Excellent customer service skills with the ability to handle challenging situations professionally.
• Knowledge of inventory control practices, food safety regulations, and sanitation standards.
• Ability to train staff effectively in food handling, kitchen procedures, and service excellence.
• Experience in managing shift operations within casual dining or fine dining establishments is highly desirable.
• Competence in cash handling, budgeting, and operational planning to support restaurant profitability.
• Strong communication skills paired with the ability to motivate teams under pressure. This role is paid and offers an engaging environment where your leadership can shine! If you’re passionate about delivering outstanding food experiences while managing a vibrant team, we want to hear from you!

Pay: $21.00 - $23.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Vision insurance

Work Location: In person