Shift Leader

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Job Overview
We are seeking an energetic and motivated Shift Leader to join our dynamic team in a fast-paced, quick service and casual dining environment. As a Shift Leader, you will be the driving force behind daily operations, ensuring exceptional customer service, maintaining food quality standards, and supervising team members to deliver a seamless dining experience. This role offers an exciting opportunity for individuals passionate about food service management, team leadership, and hospitality excellence. Your leadership will inspire your team to perform at their best while upholding safety, cleanliness, and efficiency standards.

Duties

• Lead and oversee daily restaurant operations during your shift, ensuring smooth service flow and high-quality food preparation.
• Supervise and motivate team members, providing guidance, training, and support to foster a positive work environment.
• Manage food production processes, including cooking, food handling, and ensuring compliance with food safety standards.
• Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy.
• Control inventory levels by monitoring stock supplies, conducting inventory checks, and assisting with ordering to minimize waste.
• Ensure adherence to health regulations and safety protocols across all areas of the restaurant.
• Assist in interviewing, onboarding new staff members, and conducting staff training & development initiatives.
• Support management in budgeting tasks, shift planning, and maintaining operational efficiency.
• Handle customer inquiries or complaints promptly to ensure satisfaction and uphold the restaurant’s reputation.
• Collaborate with kitchen staff on food quality control, catering orders, banquet events, or special promotions as needed.

Skills

• Proven experience in food preparation, cooking techniques, and food safety practices within a quick service or casual dining setting.
• Strong leadership skills with prior supervising or management experience in a restaurant environment.
• Proficiency with POS systems such as Aloha POS and Micros POS for efficient transaction processing.
• Excellent customer service skills with the ability to handle challenging situations professionally.
• Knowledge of inventory control methods and food management procedures.
• Ability to train staff effectively in food handling, hospitality standards, and operational procedures.
• Experience with kitchen management including food production processes and catering or banquet services is highly desirable.
• Demonstrated ability to manage shift operations efficiently while maintaining high standards of cleanliness and safety.
• Strong communication skills paired with a proactive approach to problem-solving in a fast-paced setting. Join us as a Shift Leader if you’re ready to energize your career in hospitality management! Bring your culinary expertise, leadership talent, and passion for delivering outstanding guest experiences—your next exciting opportunity awaits!

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount

Work Location: In person